Real Estate YOUR Way: Everyone is Different.
Texting: Not Just For Tweens
I remember one of my first Real Estate transactions. An older couple wanted me to sell their home. I assumed they would like written communication updates, or personal calls. Nope. I looked down at my blackberry one day, and there was a message from Mrs. Seller. It said “Txt me. So mch EZer”
I never made another assumption on how someone would like for me to communicate with them AGAIN. From the beginning of my career in this industry, I decided I was going to do this job my client’s way.
When my parents were searching for homes when I was little, I remember my mom being frustrated. No matter how many times they told their agent they did not like a specific lay out, their agent continued to show them THAT layout.
I can’t imagine how frustrating it must be for people to express what they want, and not be listened to.
One of the best compliments I was paid recently from a client was “It’s so easy and comfortable looking at homes with you. You don’t try to push us into something we don’t want.”
At first, I was so happy. Then. I thought about that. I realized that this must be a common occurrence for people! THAT IS CRAZY!
I think that Real Estate has changed. It is an open-showing market for all agents of all listings. Back in the day I guess, it used to be common for an agent to mainly sell only the properties that that agent would list on the market. It was a signage business. People would drive by, and call the number on the sign.
Now, being online has changed everything. Most of my buyers have homes narrowed down to a small handful, because they’ve already seen it online. I love that my clients choose me to show them properties instead of just calling the number on the sign. I don’t have to charge them, and I get to be objective!
I love making best friends with clients. Home showings become an adventure. And I will always find out how you like things done, if you prefer voice mails or e-mails, ranches or split levels. I love being the one that helps people find the home of THEIR dreams; not the dream I think would fit them.
This year, I started calling it a “Custom Real Estate Experience”.
Oh, you know that I’m going to do a phenomenal five-star job for you, but now, you get to select how. I love that about being a Realtor.
Today, I wrote a letter to a past buyer, sent a text to a current seller, and commented on a favorite client’s facebook photo. If you want quality communication and a Custom Real Estate Experience, call me. Or text. Or Email. Or Facebook, twitter…….you get the picture.
Emily Galbraith is a full time and fully licensed Realtor in Missouri. Contact her today!
816.726.6706
Emily@InfinityRealtySells.com
Http://www.Facebook.com/emily.galbraith.me
Http://www.EmilyGalbraithRealEstate.com